EPM-ATM Module
Enterprise Performance Monitor
Item Processing System
Pegasus Debt Collection Manager
The Pegasus Debt Collection Manager (PDCM) assists organizations to manage every aspect of their Debt Collection business operations. Its main modules are Setup, Collection, CRM & Agent Performance, Administration and MIS Reports.

The main features are:
    • Importing debtor data information provided by Banks or other Organizations in Excel format into PDCM.

    • Manages Personal Loan, Auto Loan, Credit Card and B2B debtor data.

    • Automatically assigns debtor accounts to available agents for follow up & recovery.

    • Maintains detailed call logs of agent activities and provides the information needed to perform effectively.

    • The Supervisory Queue provides complete insight to Debt Collection process.

    • Generates predefined alerts when agents have not contacted the debtors or performed required follow ups.

    • The PDCM Dashboard provides the Management with complete insight about the performance of collection

       operations and status of agent's progress.

    • Generates dozens of MIS and other reports to streamline the operations.

 

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